Privacy policy

 

Last updated: [October 10, 2025]

This Privacy Policy describes how Fluffy Loves (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from www.fluffyloves.com (the “Site”).

By using our Services, you agree to the practices described below.

Information We Collect

Information You Provide

When you make a purchase or contact us, we may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment confirmation details

  • Account login information (if applicable)

  • Customer service communications

You may choose not to provide certain information, but this may limit access to some features.

Automatically Collected Information

We may collect certain information automatically through cookies and similar technologies, including:

  • IP address

  • Device and browser type

  • Pages viewed

  • Time spent on the Site

  • Referral sources

You can manage cookie preferences through your browser settings.

Information from Third Parties

We may receive information from trusted partners such as:

  • Shopify (e-commerce platform provider)

  • Payment processors

  • Shipping and fulfillment providers

  • Analytics and advertising partners

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and tracking updates

  • Improve our website and services

  • Send marketing emails (if you opt in)

  • Detect fraud and maintain security

Sharing Your Information

We may share your information with:

  • Service providers who assist in operating our business

  • Payment processors

  • Shipping carriers

  • Legal authorities when required

We do not sell your personal information.

Data Security

We use secure, encrypted checkout systems and reasonable security measures to protect your personal information.

Your Rights

If you are located in the EEA or California, you may have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Opt out of marketing communications

To exercise these rights, contact us at:

contact@fluffyloves.com

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

For questions about this Privacy Policy: contact@fluffyloves.com